Who we are

Suggested text: Our website address is: http://digiquestors.com.

Comments

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An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Privacy Policy

Effective Date: May 25, 2026

This Privacy Policy describes how Digiquestors (“we,” “us,” or “our”) collects, uses, stores, and protects personal information when you visit our website, purchase our digital courses or services, or otherwise interact with us. By using our platform, you agree to the practices described in this Policy.

This Policy applies to all users – local (Pakistan) and international – and governs both free and paid services offered by Digiquestors.

1. Information We Collect

1.1 Information You Provide Directly

When you register, purchase a course, or contact us, we may collect:

  • Full name and display name
  • Email address and phone number
  • Billing and payment details (processed securely via third-party payment gateways; we do not store card numbers)
  • Country of residence and time zone
  • Messages, queries, or feedback submitted through contact forms
  • Any content you upload or submit within our platform

1.2 Information Collected Automatically

When you visit our website or use our platform, we automatically collect:

  • IP address and approximate geographic location
  • Browser type, version, and operating system
  • Pages visited, time on site, and clickstream data
  • Device identifiers and screen resolution
  • Referral source and UTM parameters
  • Cookies and similar tracking technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from payment processors, social media platforms (if you choose to sign in via social login), and analytics providers. We use this information solely to provide and improve our services.

2. How We Use Your Information

We use collected information for the following lawful purposes:

  1. To create and manage your account and provide access to purchased courses and services.
  2. To process payments and send transaction confirmations, invoices, and receipts.
  3. To communicate with you regarding your orders, support requests, and important service updates.
  4. To send marketing communications where you have given consent (you may opt out at any time).
  5. To analyze usage patterns and improve our website, courses, and overall user experience.
  6. To detect, prevent, and address fraud, security threats, and unauthorized access.
  7. To comply with applicable laws, regulations, and legal obligations in Pakistan and internationally.
  8. To enforce our Terms and Conditions and other applicable policies.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing required to fulfill your purchase or service agreement with us.
  • Legitimate Interests: Fraud prevention, security monitoring, and service improvement.
  • Consent: Marketing communications and non-essential cookies – you may withdraw consent at any time.
  • Legal Obligation: Where processing is required under Pakistani law or applicable international regulations.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Payment Processors: Such as JazzCash, EasyPaisa, Stripe, or PayPal, solely to process transactions.
  • Email and Communication Providers: To send transactional and marketing emails.
  • Analytics Services: Such as Google Analytics, to understand usage patterns (anonymized where possible).
  • Cloud Hosting Providers: To store and serve course content and user data securely.
  • Legal Authorities: Where required by law, court order, or governmental regulation in any applicable jurisdiction.

All third-party service providers are contractually bound to protect your data and may not use it for independent purposes.

5. International Data Transfers

Digiquestors operates globally and serves both local (Pakistan) and international clients. Your data may be stored or processed in countries outside Pakistan. When transferring data internationally, we ensure adequate safeguards are in place, including standard contractual clauses or reliance on providers’ compliance frameworks (e.g., GDPR adequacy decisions for EU users).

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the platform to function (login sessions, cart, course access).
  • Analytics Cookies: Help us understand how users interact with our site (e.g., Google Analytics).
  • Marketing Cookies: Used to display relevant ads and track campaign performance.
  • Preference Cookies: Remember your settings and preferences for a better experience.

6.2 Managing Cookies

You may disable cookies via your browser settings. Note that disabling essential cookies may prevent access to certain features. Our website may display a cookie consent banner in compliance with applicable regulations.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Specifically:

  • Account data: Retained for the duration of your account and for 3 years after account closure for legal and audit purposes.
  • Transaction records: Retained for 7 years in compliance with Pakistani financial and tax regulations.
  • Marketing data: Retained until you unsubscribe or withdraw consent.
  • Support communications: Retained for 2 years after resolution.

Upon expiry of the applicable retention period, data is securely deleted or anonymized.

8. Data Security

We implement industry-standard technical and organizational security measures, including:

  • SSL/TLS encryption for all data transmitted through our platform
  • Secure, access-controlled hosting infrastructure
  • Password hashing and salting for user credentials
  • Regular security audits and vulnerability assessments
  • Strict internal access controls limiting data access to authorized personnel only

While we strive to maintain the highest security standards, no system is entirely immune to breaches. In the event of a data breach that affects your rights, we will notify you and relevant authorities as required by applicable law.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to legal retention requirements.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing.
  • Right to Withdraw Consent: Withdraw consent for marketing or non-essential cookies at any time without affecting prior processing.

To exercise any of these rights, please contact us at: digiquestors@gmail.com. We will respond within 3 days.

10. Children's Privacy

Our platform is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will promptly delete such information. Parents or guardians who believe their child has submitted data to us should contact us immediately.

11. Links to Third-Party Websites

Our website may contain links to third-party websites or embedded content (e.g., YouTube videos, social media). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email or a prominent notice on our website at least 14 days before taking effect. Continued use of our platform after the effective date constitutes acceptance of the updated Policy.

13. Contact Information

For legal inquiries, Terms-related questions, or notices:

  • Email: digiquestors@gmail.com
  • Website: www.digiquestors.com
  • Response Time: Within 1-2 business days